After machines sent to customer's facility, if necessary, CHENGYUE will send commission engineers to provide technical training for workers in the customer's plant and provide long-term technical support and free upgrade.
Over time, we are constantly improving technology updates, and each machine from CHENGYUE has a complete data bank, so we can provide you with remote technical updates, upgrades and other services, let your machine's performance at all times in the best condition
CHENGYUE has experienced technical engineers, which can provide timely, professional and high efficiency after sales service, including equipment introduction, installation, adjustment, maintenance, technical training, door-to-door service etc. Excellent after-sales services as below: If you have any enquires about the machines, we will help you in the shortest time, providing you with solutions through telephone or internet. If necessary, we can also arrange technical stuff to give maintenance to the door.
Before or in the early delivery period of the machine, professional technical Staff in CHENGYUE will give a comprehensive and detailed training for customer's technical and operating staff. Through their interacting with customers, answering questions for customers, customers can be familiar with the machine, which can ensure a normal operation of the machine and safety production process.